Why ‘The Art of Effective Communication?”

Did you know that your body language communicates 70% of your message? 

 How can you master the art of body language in order to complete your overall well groomed, perfectly tweaked image. It is not what you say, but how you say it that matters most. 

This course is  intended to guide you as you master your body language, and aptly read that of others. Just as you have a visual first impression, you also have a silent first impression that is sent forth through your body language. What is your body language saying to others? 

This communication skills course focuses on different aspects of verbal and non-verbal communication, and how you can use them to send the right and intended message at all times.

Course Outline

  • 1

    Welcome to the Art of Effective Communication

    • About The Art of Effective Communication

  • 2

    Welcome to the course!

  • 3

    Module #1

    • First Impressions

    • How to Gain Credibility and Make a Great First Impression

  • 4

    Module #2

    • Your Elevator Statement

    • How to Introduce Yourself Effectively

    • My Elevator Statement

  • 5

    Module #3

    • Building Rapport

    • How to Create Cooperation Through Communication

    • Joe Biden on Personal Space

  • 6

    Module #4

    • External Barriers to Communication

    • How to Overcome Communication Barriers

  • 7

    Module #5

    • Managing Yourself

    • How To Control Yourself for Effective Communication

  • 8

    Module #6

    • An Introduction to Netiquette

    • The Do's and Don'ts of Electronic Communication

  • 9

    Next steps

    • Congratulations on Completing Your Course!

    • Before you go...


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Image and Brand Consultant

Olive Gachara

Olive Gachara is the Founder and Key Trainer at IWO Consultancy as a Certified Image and Brand Consultant. IWO Consultancy offers individual consultations, online courses and corporate workshops on professional image, communication skills, business protocol and etiquette, government protocol and cultural intelligence, customer communication, personal and corporate branding as well as entrepreneurship training. Olive Gachara holds an Executive Bachelor’s Degree in Business Administration with a major in Entrepreneurship from the Swiss Management Academy, numerous diploma certifications in Sales and Marketing from Graffins College and Professional Certifications as an Image Consultant from Image Asia which combines the best of the Academy of Image Mastery, Singapore and London Image Institute, Atlanta. Olive also holds personal professional certifications from the Strathmore Business School including the Women in Executive Leadership League and the Owner Manager Program.


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